---
title: Zebra Printer Setup
description: Zebra Printer Setup
---

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1. [Tee On Academy - Standalone](https://academy.teeon.com/en-ca/academy-standalone?hsLang=en-ca)
2. [Initial Setup](https://academy.teeon.com/en-ca/academy-standalone/initial-setup?hsLang=en-ca)
3. [Printer Setup](https://academy.teeon.com/en-ca/academy-standalone/initial-setup?hsLang=en-ca#printer-setup)

# Zebra Printer Setup

A Zebra Printer can be used to print tickets from the POS. Tickets are customizable and can be used as gift cards, game packs, promotional offers or rain checks.

 

To learn more about using tickets, see the section on the Ticket System in Learning and Support. 

 

**Step 1: Install the Printer Drivers**

Download the printer driver from [www.zebra.com. ](http://www.zebra.com/)Make sure to pick the correct model as well as the correct operating system and correct 32 bit / 64 bit. . 

1. Make sure the printer is **NOT** powered on before you start.
2. Double Click on the downloaded file.
3. Extract the files to the defaulted folder and click **Next**
4. After prompt to "**Install Printer**" choose the correct model of printer.
5. Choose USB port and click continue. This will complete the driver installation.
6. You do not need to install the "**Font Downloader**". Click **Cancel**.
7. Turn the printer on and the installation will complete. Continue to next section.

 

**Step 2: Setting the Printing Preferences**

These settings are based on the recommended ticket size **3.25" x 4"**. If your tickets are a different size please adjust the paper size you enter in the printing preferences. 

1. Click **Start**
2. Click **Devices and Printers**
3. Right click on the zebra printer.
4. Select **Printing Preferences**
5. Expand the “Paper/Output” listing.
6. Click **User Defined** beside Paper Size.
7. Click **Customize**
8. For the Unit of Measurement, select **Inches** from the drop-down.
9. For the Paper Sizes, type in the width of 3.25 and height 3.9.
10. Click **Ok**
11. Expand the **Media Settings** listing.
12. Click **Media Tracking**
13. Select **Use Label Gaps** from the drop-down.
14. Expand the **Device Options** listing.
15. Expand the **Head Settings** listing.
16. Set the **Print Darkness** option to the darkest setting available.
17. Click **Ok**

 

**Step 3: Print a Test Page**

After installing the printer and setting the printer preferences for your tickets, you will need to print a Windows test page to confirm a successful installation.

1. Click **Start**
2. Click **Devices and Printers**
3. Right click on the zebra printer.
4. Select **Properties**
5. Click **Print Test Page**

 

**Step 4: Set the Printer in the Point of Sale**

After the Zebra printer is setup and printing a test page on your computer you will need to add it to your POS. These settings are based on the recommended ticket size **3.25" x 4"**. If your tickets are a different size please adjust the paper size you enter when adding the printer. 

1. Click **Admin**
2. Click **[Printer Setup](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_210/TroubleshootingPrinterSetup.png)**
3. Click **[Add Printer](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_210/AddPrinter.png)**
4. Uncheck the box beside **[Line Mode](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_210/UncheckLineMode.png)**. 
5. Enter a **[Name ](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_210/EnterNamePrinter.png)**for the printer. 
6. Select the printer **[path ](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_210/SelectPrinterPath.png)**from the drop-down. 
7. Select the printer’s [**model** ](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_210/SelectPrinterModel.png)from the drop-down. 
8. Click **[Configure Size](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_210/PrinterConfigureSize.png)**
9. Type in [**3.25"** for the width and **3.9"** for the height](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_210/WidthHeight.png). 
10. Click **[Ok](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_210/WidthHeightOk.png)**
11. Click **[Ok](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_210/AddZebraOk.png)**
12. Click **[Save](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_210/PrinterSetupSave.png)**

 

**Troubleshooting**

 

1\. If your printer is set correctly both in the POS and in Windows and it keeps printing blank tickets, try a re-calibration. Click on the link below. 

 

[Re-Calibrate the Printer](https://www.youtube.com/watch?v=E-JIGYmEoBY&ab_channel=3labels)

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