Tee On Glossary

Account Limit: Members with "on account" privileges each require a limit to which they can charge. Tee-On can set a default limit when the member list is being imported.  Or another way is to ask your customers to put money on their account and this will be the value that they can charge until more is added.

 

Accounting Reference Number: For accounting purposes, all sales items will be assigned an accounting reference number (also called general ledgers or chart of accounts). These numbers correspond to the club's accounting software package.

 

Administrator: Anyone who has permission to use the POS is an administrator of the system. Administrators can have varying levels of permissions that can be customized for each individual staff member.

 

Amount Tendered: The amount given as payment for a purchase.

 

Audit Trail: The audit trail is a function that gives clubs the ability to view all of the activity and changes made to a particular tee time. The audit trail is accessible through the online tee sheet only.

 

Auto-Logout: To ensure that registers remain closed when not in use, and to ensure staff are only ringing in transactions under their username, you may choose to set the system to logout automatically after every completed or held transaction (table service).

 

Back Date Mode: Functionality that gives Super Administrators and Administrators with the permission, the ability to ring in transactions to a previous date.

 

Base Units: These are the smallest units for measuring a given inventory item. For example, although beer is purchased in kegs, its base units are millilitres or ounces.

 

Button Text: This is the text that appears on the POS buttons for your staff.

 

Cart Waiver: Function within the Point of Sale to print off a cart waiver when a golfer rents a power cart. Also have the ability to print out generic waivers for other rental items such as club or pull cart rentals.

 

Cash Advance: Cash back functionality. When the Cash Advance function is used an adjustment is made to the cash total on the cash reconciliation report.

 

Combo Item: An item where you can combine two separate items together into a single item. Items within the combo can be pointed at different accounting references. Ie. tournament combo with green fee, cart and dinner.

 

Conflict: If your internet goes down at the club and a golfer books online for the same tee time as is booked through the Point of Sale in the Proshop a conflict is produced. To help avoid conflicts, you can turn off web booking until internet access is restored. Conflicts can also be the result of a Point of Sale that is having difficulty syncing with the online tee sheet.

 

Cost Price: This is the price that the club paid for an item (wholesale price). The difference between the cost price and the retail price determine the markup percentage. Note: If the cost of an item isn't entered into the Point of Sale when the item is received, the POS will not have a cost price or markup for this item.

 

Course Code: A four letter prefix that identifies the course in the system (for example, MAPL = Maplewood)

 

CSV File: For those wanting to use data obtained from the POS in other software, such as Excel or their accounting package, the system can create a CSV (comma-separated value) file. When running a report, check the "Create CSV File" box. CSV files are stored in the following path: C:\ProgramFiles\TeeOn\POS\csvreports

 

Current Lot: The current shipment of inventory from which you are working on (selling). For example: You received ten shirts last week and eight shirts this week. If you sell six shirts, your current lost is the one received last week since those items have not yet been sold through. The Tee-On POS uses first-in first-out for all inventory tracking.

 

Default Department Displayed on the Sales Screen: This is the department that will appear on the sales screen each time the Sales Screen button is selected. Each POS register and virtual register can have its own default department.

 

Default Tax: The default tax is the tax that is applied to all of the items in a department and is set in the department defaults when adding or by editing a department. The default tax can be overridden on individual items if necessary.

 

Default to Member ID: When the default is set to member ID, this means that member cards can be immediately scanned into the field. If this default is not selected, staff can either type in the member's name or move the cursor to the member ID field.

 

Department Default: There are several defaults associated with departments, including accounting references, taxes, receipts, multiple pricing, service charges, and item type.

 

Department Name: The department name describes the group of items contained within it. For example, the "Green Fee" department would contain all green fees, including tournament and league fees.

 

Deposit Account: Credit book functionality. Allows you to put money on the account and redeem it when purchases are made. Often used for leagues and tournaments with prize money.

 

Display Order: The display order refers to the way the buttons are displayed on the screen.

 

Float: The amount of cash put into a cash register at opening; this money is not counted towards sales.

 

Full Cart: When a person is paying for both seats of the cart. For the purposes of Check In Check-in Config a Full Cart also includes a Solo Cart where a single rider is paying for both seats.

 

Half Cart: When a person is paying for a single seat on the cart.

 

Held Transaction: May also be called a suspended transaction. Ability to ring in items and hold the transaction to be completed at a later time.

 

Hours of Operation: The hours that the course is open for tee time bookings on a particular day or range of days. Tee Sheets can be adjusted using Hours of Operation rather than templates.

 

Issuing Item: Item ‘sold’ when the raincheck/multipack is originally purchased by the customer. It is the item that your ticket is linked to.

 

Item Name: This is the name that is to appear on reports. It should be descriptive as it is what will be used on your sales reports. The item name does not need to match the text included on the button, receipt or label text.

 

Items Only in This Department: When adding a department that has no further sub departments, check the box "Items Only in This Department". This tells the system that there are no further sub-departments and that sales items can be added to the department.

 

Local Member: Individuals who are set up as local members are not added to the online side of Tee-On. They have a profile added to the Point of Sale system, perhaps for charging privileges for a tournament coordinator.

 

Markup: The percentage difference between the cost price and retail price.

 

Maximum Per Member Per Day: To limit the number of items a customer may purchase in a single day.

 

Member Type: Used to categorize members. Member Types can be used to group members, set tee time restrictions, assign fees for checkin, and set multiple pricing levels.

 

Membership Account: For clubs that want to have a separate account for their member’s membership purchases and proshop and food and beverage purchases. Only membership/yearly rental items can be charged to the membership account.

 

Modified Shotgun: A Shotgun format for a tournament or league where all golfers tee off at once but only a selection of the holes are used as starting holes.

 

Modifier and Modifier Category: Type of item that can be linked to a sales item to popup when it is sold. A modifier category is then created to group the applicable modifiers and linked to the sales item. Modifiers are generally used in Food and Beverage. For example, for a breakfast sales item the modifier category would be eggs and the modifiers would be scrambled, over easy, sunny side up, etc.

 

Forced Modifier: When you are choosing to force the staff to select a modifier. For example, meat temperature.

 

Optional Modifier:When the staff have the option to add a modifier or not. For example, toasted or no dressing.

 

Multiple Pricing: This term refers to items that have more than one price; typically, multiple prices (discounts) are applied for members and staff.

 

On Account: Members, public players, tournaments and events in your system can be setup with accounts and charging privileges. Each can have a custom account limit.

 

Ordering Unit: The unit of measure used to identify how the product is received from the vendor. Examples: units, cases, boxes and packages, kegs and bottles, millilitre or fluid ounces.

 

Path to Button Graphic: This is the computer's path to find images stored on your network. Paths are used to find photos or other images, which can be member photos or graphics for buttons.

 

Permission: Different users of the POS have different levels of access to the various areas of the program. We refer to these levels as permissions.

 

Playing Partners: Members that are linked together as playing partners or favourites for easy booking in the proshop and by the member online.

 

Print Last Receipt: The print last receipt function on the main screen is for transactions with items where a receipt is not required but the customer requests a receipt. 

 

Quantity in Stock: This is the actual number of items that have been received into the system.

 

Quick Items: To group items most commonly sold, administrators can add items to the Quick Items screen. This often makes the sale of such items faster and easier because departments are not involved.

 

Raw Material: This is a substance that is part of a saleable item. For example, cheese is a raw material for a cheeseburger, though it is not an inventory item for sale. A hamburger patty is also a raw material.

 

Receipt Description: This is a description of the item to be printed on the customer receipt.  

 

Receipt Mandatory: It is not necessary to provide receipts for every sale. However, some sales, such as green fees and golf equipment, often require receipts. Receipts can be turned on or off at the department or individual item level.

 

Redemption Item: Item processed [sold] when the multipack is used by the customer. It is the item whose barcode is on the ticket.

 

Regular Tournament/League: A Regular format for a tournament or league refers to a format where groups are being assigned individual tee times.

 

Reorder Level: This is the minimum number of items required before reordering. Consider how quickly your vendor(s) will deliver items to the club when setting the reorder level.

 

Reprint Last Receipt: The reprint last receipt in the transaction viewer is to print an additional copy of a receipt that has already been printed. 

 

Requires Kitchen Printout: If a prepared food item requires a printout to communicate orders to the kitchen, check off "Requires Kitchen Printout" when adding or editing inventory items.

 

Sales Snapshot: Comparative report that can be used to compare items, sub departments or departments across years, months, days and hours.

 

Seating Area: If your club provides table service, each grouping of tables needs to be defined by location. For example: Dining Room, Lounge and Patio.

 

Selling Unit: The unit of measure used to track how the product is sold to the customer. Examples: units, bottles and cans, grams and ounces, millilitres and fluid ounces.

 

Shotgun Tournament/League: A Shotgun format for a tournament or league that refers to a format where all of the golfers tee off at once starting on different holes.

 

SKU: Abbreviation for stock-keeping unit; also called a barcode. A SKU is a series of numbers and/or letters that identify inventory items. All items added to the Tee-On POS require a SKU. For items that have a manufacturer's barcode on them, the auto-SKU can be replaced with the manufacturer's barcode if you would prefer to scan it.

 

Solo Cart: When a single rider is paying for both seats on the cart.

 

Split Payment: A functionality to handle times when a transaction is being paid by more than one kind of payment type.

 

Squeeze Time: A time that is added to the regular tee times for the day. Squeeze times can be added in advance or when a group is checking in.

 

Super Administrator: Super Administrators have full access to the POS system and online tee sheet systems. Such individuals have the ability to assign or remove permissions to other administrators.

 

Tab: A temporary account for golfers to make charges to throughout the day and pay off at the end of the day.

 

Tee Time Intervals: The time between tee times. For example 8 minute tee time intervals.

 

Tee Time Restrictions: Ability to set who is allowed to play in each specific tee time by member type.

 

Ticket: A ticket is attached to a specific sales item and prints on a receipt or zebra printer when the sales item is sold.

 

Transaction ID: Each transaction receives a number from the system to track it.