---
title: Resetting your Password (Forgot Password)
description: Resetting your Password (Forgot Password)
---

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# Resetting your Password (Forgot Password)

**Forgot Username / Password - If you know your Username**

1. Go to** [www.tee-on.com](http://www.tee-on.com/)**
2. Click **SIGN IN**
3. Click **FORGOT USERNAME / PASSWORD**
4. Click **I KNOW MY USERNAME**
5. Type your Username into the box provided 
6. Click **NEXT**
7. Tee On will send you a verification code to the phone number that is on your account. If the phone number is correct, click **TEXT ME THE CODE**
8. If you don't have a phone number on your account or the number is incorrect, click **I DON'T HAVE MY PHONE**. You will then have the option to have the verification code sent to your email address. 
9. Click **EMAIL ME THE CODE** to have the code sent to your email address. 
10. Enter the verification code provided to you by Tee-On into the box provided. The verification code is only valid for 60 minutes. Keep the tab open so you can enter the code in when it arrives.
11. Click **NEXT** once you have entered the code into the box provided. 
12. You can now enter in your new password.
13. Click **SAVE** to save your new password.

 

**Forgot Username / Password - If you don't know your Username**

1. Go to** [www.tee-on.com](http://www.tee-on.com/)**
2. Click **SIGN IN**
3. Click **FORGOT USERNAME / PASSWORD**
4. Click **I DON'T KNOW MY USERNAME**
5. If you belong to a golf course (e.g. member, league player, season pass holder, etc.) you may recover your course profile by clicking **RECOVER MY COURSE PROFILE**
6. Type in the name of the course and click **NEXT**
7. Select the course and click **NEXT**.
8. Type in your Email Address and click **NEXT**.
9. Click **TEXT ME THE CODE** to have the verification code texted to you.
10. You can also search by your phone number if you click **SEARCH BY MY PHONE NUMBER**, enter your Phone Number in and click **NEXT**.
11. Click **TEXT ME THE CODE** to have the verification code texted to your Phone. 
12. Enter the verification code provided to you by Tee-On into the box provided. The verification code is only valid for 60 minutes. Keep the tab open so you can enter the code in when it arrives.
13. Click **NEXT** once you have entered the code into the box provided. 
14. You can now enter in your new password.
15. Click **SAVE** to save your new password.

 

**Forgot Username / Password - If you have a verification code**

1. Go to**[ www.tee-on.com](http://www.tee-on.com/)**
2. Click **SIGN IN**
3. Click **FORGOT USERNAME / PASSWORD**
4. Click **I HAVE A VERIFICATION CODE**
5. Type in the verification code and then your username and click "**NEXT**". If you don't know your username click **I DON'T KNOW MY USERNAME**
6. You can now enter in your new password.
7. Click **SAVE** to save your new password.

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