Refreshing Online Store Items

The SKU, price and taxes of online inventory items are obtained from the POS and cannot be changed. To update online inventory items with changes made on the POS use the refresh item function. Anytime you make changes to an item, or multiple items in the POS, you must refresh them in the Online Store.

Note: If you check off Restrict sale when none in stock, you must refresh the item for the changes to take place. 

Refresh an Individual Item

1. From your online tee sheet, click Administration
2. Click Online Store
3. Click Item Setup
4. Choose the Item you would like to Refresh and click Edit. 
5. Click Refresh Item
6. If the item was refreshed successfully you will get a message that says: "Your Item Name was refreshed from the POS" 

Refreshing Multiple Items

1. From your online tee sheet, click Administration.
2. Click Online Store
3. Click Item Setup
4. Click Refresh All Items
5. If the item/items were refreshed successfully, you will see at the top of your screen “The items were refreshed successfully from the POS.” 
6. If you don’t get the Blue Message at the top of your screen, make sure your POS Server is ON and RUNNING.
7. If your POS server is ON and RUNNING and you are still getting an error message, try restarting your server.
8. In your Point of Sale, click Admin.
9. Click Manage & Upgrade POS
10. Click Restart Server