--- title: Receipt Header/Footer Not Printing description: Troubleshooting --- [Skip to content](https://academy.teeon.com/en-ca/academy-standalone/receipt-header/footer-not-printing-#main-content) English - Canada Show submenu for translations [Support Form](https://academy.teeon.com/en-ca/academy-standalone/kb-tickets/new?hsLang=en-ca) [![Tee-On-SquareCrop](https://academy.teeon.com/hs-fs/hubfs/Tee-On-SquareCrop.png?width=125&height=125&name=Tee-On-SquareCrop.png)](https://academy.teeon.com/en-ca/academy-standalone?hsLang=en-ca) Open main navigation Close main navigation - English - Canada Show submenu for translations - [Support Form](https://academy.teeon.com/en-ca/academy-standalone/kb-tickets/new) - [Remote Support](https://tee-on.beyondtrustcloud.com/) [Remote Support](https://tee-on.beyondtrustcloud.com/) How can we help you? - There are no suggestions because the search field is empty. 1. [Tee On Academy - Standalone](https://academy.teeon.com/en-ca/academy-standalone?hsLang=en-ca) 2. [Troubleshooting](https://academy.teeon.com/en-ca/academy-standalone/troubleshooting?hsLang=en-ca) 3. [Point of Sale Troubleshooting](https://academy.teeon.com/en-ca/academy-standalone/troubleshooting?hsLang=en-ca#point-of-sale-troubleshooting) # Receipt Header/Footer Not Printing If your receipt header or footer is not printing it means that it has not be setup for the register you are working on. The receipt header and footer can be set and customized for each register. For example, the footer for the proshop register may have a message about online tee time bookings and the footer for the restaurant register may include information about appetizer specials.    **Receipt Header** 1. Click **Admin ** 2. Click [**Printer Setup**](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_499/TroubleshootingPrinterSetup.png) 3. Click [**Set Receipt Header**](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_499/TroubleshootingSetReceiptHeader.png) 4. Type in the course information.  5. Click [**Ok**](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_499/TroubleshootingOk.png) **Receipt Footer** 1. Click **Admin** 2. Click [**Printer Setup**](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_499/TroubleshootingPrinterSetup.png) 3. Click **[Set Receipt Footer](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_499/TroubleshootingSetReceiptFooter.png)** 4. Type in your message. 5. Click [**Ok**](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_499/TroubleshootingSetReceiptFooterOk.png) - [New Features & Enhancements](https://academy.teeon.com/en-ca/academy-standalone/new-features-enhancements?hsLang=en-ca#main-content) - [New Features & Enhancements](https://academy.teeon.com/en-ca/academy-standalone/new-features-enhancements?hsLang=en-ca#new-features-enhancements) - [Point of Sale Upgrade Notes](https://academy.teeon.com/en-ca/academy-standalone/new-features-enhancements?hsLang=en-ca#point-of-sale-upgrade-notes) - [Tee Sheet Update Notes](https://academy.teeon.com/en-ca/academy-standalone/new-features-enhancements?hsLang=en-ca#tee-sheet-update-notes) - [Troubleshooting](https://academy.teeon.com/en-ca/academy-standalone/troubleshooting?hsLang=en-ca#main-content) - [Tee Sheet Troubleshooting](https://academy.teeon.com/en-ca/academy-standalone/troubleshooting?hsLang=en-ca#tee-sheet-troubleshooting) - [Point of Sale Troubleshooting](https://academy.teeon.com/en-ca/academy-standalone/troubleshooting?hsLang=en-ca#point-of-sale-troubleshooting) - 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[General Administration](https://academy.teeon.com/en-ca/academy-standalone/point-of-sale?hsLang=en-ca#general-administration) - [Gift Cards](https://academy.teeon.com/en-ca/academy-standalone/point-of-sale?hsLang=en-ca#gift-cards) - [Golfer Check-In](https://academy.teeon.com/en-ca/academy-standalone/point-of-sale?hsLang=en-ca#golfer-check-in) - [Inventory Administration](https://academy.teeon.com/en-ca/academy-standalone/point-of-sale?hsLang=en-ca#inventory-administration) - [Loyalty Point Program](https://academy.teeon.com/en-ca/academy-standalone/point-of-sale?hsLang=en-ca#loyalty-point-program) - [Opening and Closing Procedures](https://academy.teeon.com/en-ca/academy-standalone/point-of-sale?hsLang=en-ca#opening-and-closing-procedures) - [Ticket System](https://academy.teeon.com/en-ca/academy-standalone/point-of-sale?hsLang=en-ca#ticket-system) - [Express Check-In](https://academy.teeon.com/en-ca/academy-standalone/point-of-sale?hsLang=en-ca#express-check-in) - [Food and Beverage](https://academy.teeon.com/en-ca/academy-standalone/food-and-beverage?hsLang=en-ca#main-content) - 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[Online Store Page Setup](https://academy.teeon.com/en-ca/academy-standalone/online-store?hsLang=en-ca#online-store-page-setup) - [Item Setup](https://academy.teeon.com/en-ca/academy-standalone/online-store?hsLang=en-ca#item-setup) - [Online Gift Certificate Setup](https://academy.teeon.com/en-ca/academy-standalone/online-store?hsLang=en-ca#online-gift-certificate-setup) - [Online Membership Item Setup](https://academy.teeon.com/en-ca/academy-standalone/online-store?hsLang=en-ca#online-membership-item-setup) - [Online League Item Setup](https://academy.teeon.com/en-ca/academy-standalone/online-store?hsLang=en-ca#online-league-item-setup) - [Online Ticket Setup](https://academy.teeon.com/en-ca/academy-standalone/online-store?hsLang=en-ca#online-ticket-setup) - [Package Setup](https://academy.teeon.com/en-ca/academy-standalone/online-store?hsLang=en-ca#package-setup) - [Online Transactions](https://academy.teeon.com/en-ca/academy-standalone/online-store?hsLang=en-ca#online-transactions) - [Membership/League Sales](https://academy.teeon.com/en-ca/academy-standalone/online-store?hsLang=en-ca#membership-league-sales) - [Payment Setup](https://academy.teeon.com/en-ca/academy-standalone/online-store?hsLang=en-ca#payment-setup) - [Online Beverage Cart](https://academy.teeon.com/en-ca/academy-standalone/online-beverage-cart?hsLang=en-ca#main-content) - [Getting Started](https://academy.teeon.com/en-ca/academy-standalone/online-beverage-cart?hsLang=en-ca#getting-started) - [Online Categories](https://academy.teeon.com/en-ca/academy-standalone/online-beverage-cart?hsLang=en-ca#online-categories) - [Online Beverage Cart Settings](https://academy.teeon.com/en-ca/academy-standalone/online-beverage-cart?hsLang=en-ca#online-beverage-cart-settings) - [Order History](https://academy.teeon.com/en-ca/academy-standalone/online-beverage-cart?hsLang=en-ca#order-history) - [Online Payments](https://academy.teeon.com/en-ca/academy-standalone/online-payments?hsLang=en-ca#main-content) - [Credit Card Capture](https://academy.teeon.com/en-ca/academy-standalone/online-payments?hsLang=en-ca#credit-card-capture) - [Pre-Paid Tee Times](https://academy.teeon.com/en-ca/academy-standalone/online-payments?hsLang=en-ca#pre-paid-tee-times) - [Online Store Payments](https://academy.teeon.com/en-ca/academy-standalone/online-payments?hsLang=en-ca#online-store-payments) - [Online Food Ordering](https://academy.teeon.com/en-ca/academy-standalone/online-food-ordering?hsLang=en-ca#main-content) - [Getting Started](https://academy.teeon.com/en-ca/academy-standalone/online-food-ordering?hsLang=en-ca#getting-started) - [Online Food Ordering Settings](https://academy.teeon.com/en-ca/academy-standalone/online-food-ordering?hsLang=en-ca#online-food-ordering-settings) - [Online Categories](https://academy.teeon.com/en-ca/academy-standalone/online-food-ordering?hsLang=en-ca#online-categories) - [Order History](https://academy.teeon.com/en-ca/academy-standalone/online-food-ordering?hsLang=en-ca#order-history) - [Reservations (Resources)](https://academy.teeon.com/en-ca/academy-standalone/reservations-resources?hsLang=en-ca) - 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