POS Server Post Installation Steps
Adobe Reader
If no Adobe Reader is found on the computer than Adobe Reader Version X will be installed as part of the POS installation. Depending on security settings of the computer the POS may not be allowed to open Adobe Documents. To circumvent these problems perform the following
Adobe X – open adobe and click on “Edit” and then choose “Preferences” and then highlight
“Security (Enhanced)”. Uncheck “Enable Enhanced Security” and click OK
Adobe XI – open adobe and click on “Edit” and then choose “Preferences” and then highlight
“Security (Enhanced)”. Uncheck “Enable Enhanced Security” and click OK
If Adobe was already installed on the computer with a version older than Adobe X then you must upgrade Adobe Reader to version X or later
Antivirus
Many Antivirus programs provide real time scanning of folders and files that can slow down the operation of the POS. Exceptions should be put into the POS to prevent real time scanning of folders associated with the POS
AVG Antivirus
Click on settings and then highlight “Exceptions”
Select exception type of “File” and browse to c:\program files\teeon\pointofsale\bin (or where you installed the POS) and choose PointofSale.exe and click “OK”
Select exception type of “File” and browse to c:\program files\teeon\pointofsale\bin and choose PointofSaleServer.exe and click “OK”
Select exception type of “Folder” and browse to c:\program files\teeon and click “OK” and then click “OK”
Select exception type of “Folder” and browse to c:\MySQL-5.7 (or where you installed MySQL) and click “OK” and then click “OK”
Avast
Click on Settings
Click on “Exclusions”
Select browse go to c:\MySQL-5.7 (or where you installed MySQL) and click “ADD”
Select browse go to c:\program files\teeon and click “ADD” and then click “Save Changes”
McAfee
Click on "Navigation"
Click on “Real Time Scanning" - turn off real time scanning
Could not find a place to exclude specific folders.
Microsoft Essentials
Click on Settings
Click on “Excluded Files and Locations”
Select browse go to c:\MySQL-5.7 (or where you installed MySQL) and click “ADD”
Select browse go to c:\program files\teeon and click “ADD” and then click “Save Changes”
Microsoft Defender (Windows 8)
Click on Settings
Click on “Excluded Files and Locations”
Select browse go to c:\MySQL-5.7 (or where you installed MySQL) and click “ADD”
Select browse go to c:\program files\teeon and click “ADD” and then click “Save Changes”
Microsoft Defender (Windows 10)
Click "add an exclusion"
Click on “Excluded Files and Locations”
Click on "Exclude a Folder"
Select browse go to c:\MySQL-5.7 (or where you installed MySQL) and click “ADD”
Select browse go to c:\program files\teeon and click “ADD” and then click “Save Changes”
Norton AntiVirus
Click on Settings
Make sure the Antivirus and SONAR Exclusions sections is currently selected
On the right, click Configure for “Items to Exclude from Auto-Protect, SONAR and Download Intelligence Detection"
Click the down arrow beside Add and select Folder
Click the browse icon and select C:\mysql-5.7\ and press Ok and then OK again to close the Add Item Window
Repeat steps 4 and 5 and select C:\Program Files\TeeOn\ instead.
Click the down arrow beside Add and select Files
Click the browse icon and select C:\Program Files\TeeOn\PointOfSale\bin\PointOfSale.exe and press Ok and then OK again to close the Add Item Window
Repeat steps 7 and 8 and select C:\Program Files\TeeOn\PointOfSale\bin\PointOfSaleServer.exe instead.
Click OK to close the Real Time Exclusions window
Click OK one last time to close the Settings and close Norton Antivirus
Database Backups
It is very important that you take backups of the database that are created daily by the POS and copy them offsite
The backups are created daily by the POS and by default are stored in the MySQL folder. The default is c:\MySQL-5.7
They are named teeonpos-yyyy-mm-dd-hhmm.zip
Personal Firewall
The installation will add a rule to the windows firewall to allow traffic through ports 1099-1102. If there is a personal firewall installed on the server than it must also have a rule added to allow traffic through those ports or just disable the personal firewall.