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POS Client Post Installation Steps

Adobe Reader

If no Adobe Reader is found on the computer than Adobe Reader Version X will be installed as part of the POS installation. Depending on security settings of the computer the POS may not be allowed to open Adobe Documents.  To circumvent these problems perform the following:

 

Adobe X – Open Adobe and click on Edit and then choose Preferences and then highlight Security (Enhanced). Uncheck Enable Enhanced Security and click OK

 

Adobe XI – Open Adobe and click on Edit and then choose Preferences and then highlight Security (Enhanced). Uncheck Enable Enhanced Security and click OK

 

If Adobe was already installed on the computer with a version older than Adobe X then you must upgrade Adobe Reader to version X or later.

 

Antivirus

Many Antivirus programs provide real time scanning of folders and files that can slow down the operation of the POS. Exceptions should be put into the POS to prevent real time scanning of folders associated with the Point Of Sale.

 

AVG Antivirus

  1. Click on settings and then highlight Exceptions
  2. Select exception type of Folder and browse toc:\program files\teeon and click OK and then click OK

Avast

  1. Click on Settings
  2. Click on Exclusions
  3. Select browse go to c:\program files\teeon and click ADD and then click Save Changes

McAfee

  1. Click on Navigation
  2. Click on Real Time Scanning - turn off real time scanning
  3. Could not find a place to exclude specific folders.

Microsoft Security Essentials (Windows 7)

  1. Click on Settings
  2. Click on Excluded Files and Locations
  3. Select browse go to c:\program files\teeon and click ADD and then click Save Changes

Microsoft Defender (Windows 8)

  1. Click on Settings
  2. Click on Excluded Files and Locations
  3. Select browse go to c:\program files\teeon and click ADD and then click Save Changes

Microsoft Defender (Windows 10)

  1. Click add an exclusion
  2. Click on Excluded Files and Locations
  3. Click on Exclude a Folder
  4. Select browse go to c:\program files\teeon and click ADD and then click Save Changes

Norton Anti Virus

  1. Click on Settings
  2. Make sure the Antivirus and SONAR Exclusions sections is currently selected.
  3. On the right, click Configure for Items to Exclude from Auto-Protect, SONAR and Download Intelligence Detection
  4. Click the down arrow beside Add and select Folder
  5. Click the browse icon and select C:\mysql-5.0\and press Ok and then OK again to close the Add Item Window
  6. Repeat steps 4 and 5 and select C:\Program Files\TeeOn\ instead.
  7. Click the down arrow beside Add and select Files
  8. Click the browse icon and select C:\Program Files\TeeOn\PointOfSale\bin\PointOfSale.exe and press Ok and then OK again to close the Add Item Window
  9. Repeat steps 7 and 8 and select C:\Program Files\TeeOn\PointOfSale\bin\PointOfSaleServer.exe instead.
  10. Click OK to close the Real Time Exclusions window
  11. Click OK one last time to close the Settings and close Norton Antivirus

 

Configuring Receipt and / or Ticket Printers

If this client is going to print receipts and/or tickets please go to Printer Setup in Learning and Support.

 

Configuring Integrated Credit Card Payment Terminals

If this client is going to use an integrated credit card payment terminal please go to Integrated Payment Terminal Configuration in Learning and Support.