--- title: POS Client Initial Installation description: POS Client Initial Installation --- [Skip to content](https://academy.teeon.com/en-ca/academy-standalone/pos-client-initial-installation#main-content) English - Canada Show submenu for translations [Support Form](https://academy.teeon.com/en-ca/academy-standalone/kb-tickets/new?hsLang=en-ca) [![Tee-On-SquareCrop](https://academy.teeon.com/hs-fs/hubfs/Tee-On-SquareCrop.png?width=125&height=125&name=Tee-On-SquareCrop.png)](https://academy.teeon.com/en-ca/academy-standalone?hsLang=en-ca) Open main navigation Close main navigation - English - Canada Show submenu for translations - [Support Form](https://academy.teeon.com/en-ca/academy-standalone/kb-tickets/new) - [Remote Support](https://tee-on.beyondtrustcloud.com/) [Remote Support](https://tee-on.beyondtrustcloud.com/) How can we help you? - There are no suggestions because the search field is empty. 1. [Tee On Academy - Standalone](https://academy.teeon.com/en-ca/academy-standalone?hsLang=en-ca) 2. [Initial Setup](https://academy.teeon.com/en-ca/academy-standalone/initial-setup?hsLang=en-ca) 3. [Information Documents](https://academy.teeon.com/en-ca/academy-standalone/initial-setup?hsLang=en-ca#information-documents) # POS Client Initial Installation If you have already downloaded the install file, please proceed to Step 2.  1. Login to [www.teeon.com](http://www.tee-on.com/) with your Super Administrator Account and click on **Administration** 2. Click [**Point of Sale**](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_486/POSCII1.png) 3. Click [**POS Install Download**](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_486/POSCII2.png) 4. You will see a link starting with [**New POS Client Install Version**](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_486/POSCII3.png). Click on this link to download the install program. 5. Open the folder where the files were extracted and click on **setup.exe**. (In most cases it will be in your downloads folder) 6. Click **Next** 7. Copy the [**product key**](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_486/POSCII4.png) and paste into the product key field on this screen. (You can copy by selecting the product key and pressing both the CTRL + C button on your keyboard. To paste it use CTRL + V) 8. Click **Next** 9. Once installation is complete click **Finish** 10. A shortcut should have been created on the desktop that can be used to open the client. If due to security restrictions on the computer the shortcut did not get created simply go to: C:\\program files\\teeon\\pointofsale\\bin (or the location you chose for the install) and right click on **PointofSale.exe** and choose **Send to Desktop** 11. (Do not do anything with compatibility mode when using Windows XP for step 9) 12. Right click on the shortcut on the desktop and choose properties.. Click on the Compatibility tab and click on "Change settings for all users" and then check the box beside "Run this program in compatibility mode for" and choose Windows XP from the dropdown, and also check the box "Run this program as an administrator". Click apply and OK. Performing this step will ensure the Point of Sale does not run into security issues with any of its functions **Note**: If you are installing a number of clients place the install on a memory stick or a shared folder that all computers have access to and run the install on every computer that needs the POS client. - [New Features & Enhancements](https://academy.teeon.com/en-ca/academy-standalone/new-features-enhancements?hsLang=en-ca#main-content) - [New Features & Enhancements](https://academy.teeon.com/en-ca/academy-standalone/new-features-enhancements?hsLang=en-ca#new-features-enhancements) - [Point of Sale Upgrade Notes](https://academy.teeon.com/en-ca/academy-standalone/new-features-enhancements?hsLang=en-ca#point-of-sale-upgrade-notes) - [Tee Sheet Update Notes](https://academy.teeon.com/en-ca/academy-standalone/new-features-enhancements?hsLang=en-ca#tee-sheet-update-notes) - [Troubleshooting](https://academy.teeon.com/en-ca/academy-standalone/troubleshooting?hsLang=en-ca#main-content) - [Tee Sheet Troubleshooting](https://academy.teeon.com/en-ca/academy-standalone/troubleshooting?hsLang=en-ca#tee-sheet-troubleshooting) - [Point of Sale Troubleshooting](https://academy.teeon.com/en-ca/academy-standalone/troubleshooting?hsLang=en-ca#point-of-sale-troubleshooting) - [Online Store Troubleshooting](https://academy.teeon.com/en-ca/academy-standalone/troubleshooting?hsLang=en-ca#online-store-troubleshooting) - [Payment Terminal Troubleshooting](https://academy.teeon.com/en-ca/academy-standalone/troubleshooting?hsLang=en-ca#payment-terminal-troubleshooting) - [Email Troubleshooting](https://academy.teeon.com/en-ca/academy-standalone/troubleshooting?hsLang=en-ca#email-troubleshooting) - [Initial Setup](https://academy.teeon.com/en-ca/academy-standalone/initial-setup?hsLang=en-ca#main-content) - [Installation Documents](https://academy.teeon.com/en-ca/academy-standalone/initial-setup?hsLang=en-ca#installation-documents) - [Printer Setup](https://academy.teeon.com/en-ca/academy-standalone/initial-setup?hsLang=en-ca#printer-setup) - [Integrated Payment Terminal Configuration](https://academy.teeon.com/en-ca/academy-standalone/initial-setup?hsLang=en-ca#integrated-payment-terminal-configuration) - [Information Documents](https://academy.teeon.com/en-ca/academy-standalone/initial-setup?hsLang=en-ca#information-documents) - [Training Documents](https://academy.teeon.com/en-ca/academy-standalone/initial-setup?hsLang=en-ca#training-documents) - [Tee Sheet](https://academy.teeon.com/en-ca/academy-standalone/tee-sheet?hsLang=en-ca#main-content) - [Using the Tee Sheet](https://academy.teeon.com/en-ca/academy-standalone/tee-sheet?hsLang=en-ca#using-the-tee-sheet) - [Customers](https://academy.teeon.com/en-ca/academy-standalone/tee-sheet?hsLang=en-ca#customers) - [Staff](https://academy.teeon.com/en-ca/academy-standalone/tee-sheet?hsLang=en-ca#staff) - [Templates](https://academy.teeon.com/en-ca/academy-standalone/tee-sheet?hsLang=en-ca#templates) - [Course Administration and Settings](https://academy.teeon.com/en-ca/academy-standalone/tee-sheet?hsLang=en-ca#course-administration-and-settings) - [Tournaments](https://academy.teeon.com/en-ca/academy-standalone/tee-sheet?hsLang=en-ca#tournaments) - [Leagues](https://academy.teeon.com/en-ca/academy-standalone/tee-sheet?hsLang=en-ca#leagues) - [Reports](https://academy.teeon.com/en-ca/academy-standalone/tee-sheet?hsLang=en-ca#reports) - [Online Pricing](https://academy.teeon.com/en-ca/academy-standalone/tee-sheet?hsLang=en-ca#online-pricing) - [Email Setup](https://academy.teeon.com/en-ca/academy-standalone/tee-sheet?hsLang=en-ca#email-setup) - [Messages](https://academy.teeon.com/en-ca/academy-standalone/tee-sheet?hsLang=en-ca#messages) - [Events](https://academy.teeon.com/en-ca/academy-standalone/tee-sheet?hsLang=en-ca#events) - [Website Plugins and Online Booking](https://academy.teeon.com/en-ca/academy-standalone/tee-sheet?hsLang=en-ca#website-plugins-and-online-booking) - [Point of Sale](https://academy.teeon.com/en-ca/academy-standalone/point-of-sale?hsLang=en-ca#main-content) - [Using the Point of Sale](https://academy.teeon.com/en-ca/academy-standalone/point-of-sale?hsLang=en-ca#using-the-point-of-sale) - [Accounting and Reconciliation](https://academy.teeon.com/en-ca/academy-standalone/point-of-sale?hsLang=en-ca#accounting-and-reconciliation) - [Customers](https://academy.teeon.com/en-ca/academy-standalone/point-of-sale?hsLang=en-ca#customers) - [General Administration](https://academy.teeon.com/en-ca/academy-standalone/point-of-sale?hsLang=en-ca#general-administration) - [Gift Cards](https://academy.teeon.com/en-ca/academy-standalone/point-of-sale?hsLang=en-ca#gift-cards) - [Golfer Check-In](https://academy.teeon.com/en-ca/academy-standalone/point-of-sale?hsLang=en-ca#golfer-check-in) - [Inventory Administration](https://academy.teeon.com/en-ca/academy-standalone/point-of-sale?hsLang=en-ca#inventory-administration) - [Loyalty Point Program](https://academy.teeon.com/en-ca/academy-standalone/point-of-sale?hsLang=en-ca#loyalty-point-program) - [Opening and Closing Procedures](https://academy.teeon.com/en-ca/academy-standalone/point-of-sale?hsLang=en-ca#opening-and-closing-procedures) - [Ticket System](https://academy.teeon.com/en-ca/academy-standalone/point-of-sale?hsLang=en-ca#ticket-system) - [Express Check-In](https://academy.teeon.com/en-ca/academy-standalone/point-of-sale?hsLang=en-ca#express-check-in) - [Food and Beverage](https://academy.teeon.com/en-ca/academy-standalone/food-and-beverage?hsLang=en-ca#main-content) - [Inventory Setup](https://academy.teeon.com/en-ca/academy-standalone/food-and-beverage?hsLang=en-ca#inventory-setup) - [Table Service](https://academy.teeon.com/en-ca/academy-standalone/food-and-beverage?hsLang=en-ca#table-service) - [Beverage Cart](https://academy.teeon.com/en-ca/academy-standalone/food-and-beverage?hsLang=en-ca#beverage-cart) - [Tabs](https://academy.teeon.com/en-ca/academy-standalone/food-and-beverage?hsLang=en-ca#tabs) - [Gratuities](https://academy.teeon.com/en-ca/academy-standalone/food-and-beverage?hsLang=en-ca#gratuities) - [Virtual Registers](https://academy.teeon.com/en-ca/academy-standalone/food-and-beverage?hsLang=en-ca#virtual-registers) - [Other](https://academy.teeon.com/en-ca/academy-standalone/food-and-beverage?hsLang=en-ca#other) - [Online Store](https://academy.teeon.com/en-ca/academy-standalone/online-store?hsLang=en-ca#main-content) - [Getting Started](https://academy.teeon.com/en-ca/academy-standalone/online-store?hsLang=en-ca#getting-started) - [Custom Forms](https://academy.teeon.com/en-ca/academy-standalone/online-store?hsLang=en-ca#custom-forms) - [Online Store Page Setup](https://academy.teeon.com/en-ca/academy-standalone/online-store?hsLang=en-ca#online-store-page-setup) - [Item Setup](https://academy.teeon.com/en-ca/academy-standalone/online-store?hsLang=en-ca#item-setup) - [Online Gift Certificate Setup](https://academy.teeon.com/en-ca/academy-standalone/online-store?hsLang=en-ca#online-gift-certificate-setup) - [Online Membership Item Setup](https://academy.teeon.com/en-ca/academy-standalone/online-store?hsLang=en-ca#online-membership-item-setup) - [Online League Item Setup](https://academy.teeon.com/en-ca/academy-standalone/online-store?hsLang=en-ca#online-league-item-setup) - [Online Ticket Setup](https://academy.teeon.com/en-ca/academy-standalone/online-store?hsLang=en-ca#online-ticket-setup) - [Package Setup](https://academy.teeon.com/en-ca/academy-standalone/online-store?hsLang=en-ca#package-setup) - [Online Transactions](https://academy.teeon.com/en-ca/academy-standalone/online-store?hsLang=en-ca#online-transactions) - [Membership/League Sales](https://academy.teeon.com/en-ca/academy-standalone/online-store?hsLang=en-ca#membership-league-sales) - [Payment Setup](https://academy.teeon.com/en-ca/academy-standalone/online-store?hsLang=en-ca#payment-setup) - [Online Beverage Cart](https://academy.teeon.com/en-ca/academy-standalone/online-beverage-cart?hsLang=en-ca#main-content) - [Getting Started](https://academy.teeon.com/en-ca/academy-standalone/online-beverage-cart?hsLang=en-ca#getting-started) - [Online Categories](https://academy.teeon.com/en-ca/academy-standalone/online-beverage-cart?hsLang=en-ca#online-categories) - [Online Beverage Cart Settings](https://academy.teeon.com/en-ca/academy-standalone/online-beverage-cart?hsLang=en-ca#online-beverage-cart-settings) - [Order History](https://academy.teeon.com/en-ca/academy-standalone/online-beverage-cart?hsLang=en-ca#order-history) - [Online Payments](https://academy.teeon.com/en-ca/academy-standalone/online-payments?hsLang=en-ca#main-content) - [Credit Card Capture](https://academy.teeon.com/en-ca/academy-standalone/online-payments?hsLang=en-ca#credit-card-capture) - [Pre-Paid Tee Times](https://academy.teeon.com/en-ca/academy-standalone/online-payments?hsLang=en-ca#pre-paid-tee-times) - [Online Store Payments](https://academy.teeon.com/en-ca/academy-standalone/online-payments?hsLang=en-ca#online-store-payments) - [Online Food Ordering](https://academy.teeon.com/en-ca/academy-standalone/online-food-ordering?hsLang=en-ca#main-content) - [Getting Started](https://academy.teeon.com/en-ca/academy-standalone/online-food-ordering?hsLang=en-ca#getting-started) - [Online Food Ordering Settings](https://academy.teeon.com/en-ca/academy-standalone/online-food-ordering?hsLang=en-ca#online-food-ordering-settings) - [Online Categories](https://academy.teeon.com/en-ca/academy-standalone/online-food-ordering?hsLang=en-ca#online-categories) - [Order History](https://academy.teeon.com/en-ca/academy-standalone/online-food-ordering?hsLang=en-ca#order-history) - [Reservations (Resources)](https://academy.teeon.com/en-ca/academy-standalone/reservations-resources?hsLang=en-ca) - [Time Clock](https://academy.teeon.com/en-ca/academy-standalone/time-clock?hsLang=en-ca) - [Integrations](https://academy.teeon.com/en-ca/academy-standalone/integrations?hsLang=en-ca#main-content) - [Constant Contact](https://academy.teeon.com/en-ca/academy-standalone/integrations?hsLang=en-ca#constant-contact) - [Payment Terminal Integration (Moneris)](https://academy.teeon.com/en-ca/academy-standalone/integrations?hsLang=en-ca#payment-terminal-integration-moneris) - [Payment Terminal Integration (Global Payments)](https://academy.teeon.com/en-ca/academy-standalone/integrations?hsLang=en-ca#payment-terminal-integration-global-payments) - 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