--- title: Moneris Move/5000 Network Terminal Troubleshooting description: Moneris Move/5000 Network Terminal Troubleshooting --- [Skip to content](https://academy.teeon.com/en-ca/academy-standalone/moneris-move/5000-network-terminal-troubleshooting#main-content) English - Canada Show submenu for translations [Support Form](https://academy.teeon.com/en-ca/academy-standalone/kb-tickets/new?hsLang=en-ca) [![Tee-On-SquareCrop](https://academy.teeon.com/hs-fs/hubfs/Tee-On-SquareCrop.png?width=125&height=125&name=Tee-On-SquareCrop.png)](https://academy.teeon.com/en-ca/academy-standalone?hsLang=en-ca) Open main navigation Close main navigation - English - Canada Show submenu for translations - [Support Form](https://academy.teeon.com/en-ca/academy-standalone/kb-tickets/new) - [Remote Support](https://tee-on.beyondtrustcloud.com/) [Remote Support](https://tee-on.beyondtrustcloud.com/) How can we help you? - There are no suggestions because the search field is empty. 1. 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Configure the network setup on your Moneris terminal to use Static IP addressing. - At the Main menu, tap **Settings**, **Communication**, and **Communications setup**, the follow the prompts.  3. Make sure that **Cellular **communication is disabled and that WiFi is enabled. 4. Make sure your terminal is connected to a WiFi network. If your terminal is connected via WiFi, the name of the WiFi network will appear under **Scan Networks**.  5. Your POS and your Moneris terminal must be on the same Network. 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