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Moneris iCT250 Network Terminal Setup

Click Here for the Moneris iCT250 Reference Guide

 

These instructions are for setting up the iCT250 Moneris network terminal through the POS software. There is no software to install on the client computers for this to work.

 

iCT250 Quick Setup - If Moneris has setup the pin pad to the point where it works non-integrated

  1. Enable Semi-integrated Mode - from Welcome screen press F2 (down arrow) if it says switch to std-alone mode? press No (it is already in semi-integrated mode. If it says "switch to semi-intgr mode?" press YES.
  2. From "Welcome" screen press .,#* twice, then enter 53 for the admin code and press the Green Button
  3. The Semi-integrated mode menu appears, make sure it is set to "RCPTS AT ECR" and press the Green Button, The Terminal with go back to please wait
  4.  If customer does not know IP address of the Pin Pad perform steps 4 through 8
  5. Press.,#*  twice, enter13and press the Green Button, the "ETHERNET SETUP" menu will appear.
  6. Press the Green Button to select TERMINAL SETUP, select TERMINAL TYPE, select STATIC, the TERMINAL SETUP menu appears.
  7. Select TERMINAL ADDR and write down the address on the screen.
  8. Press the Red Button and select PORT NUMBER and write down the port number (is usually always 5110).
  9. Press the Red Button until you are taken back the the WELCOME/BONJOUR screen
  10. Check to make sure communication is set for Ethernet. Press .,#*  twice, enter 52 to make sure Ethernet is selected.
  11. To configure the integration in the POS, log in to the Point of Sale client and then click on Admin
  12. Click on the Payment Terminal button
  13. Check the box beside This register has an integrated payment terminal
  14. From the Terminal Type drop-down choose Moneris - Network and enter the terminal static IP address and the port number (usually 5110) 
  15. Click the Test Connection button and if successful you will see successful connection popup message, click OK, click OK again to finish
  16. To test to see if the terminal is communicating with the POS, go to the sales screen and initialize a transaction (small $ amount that you can complete on your card), follow the prompts on the terminal, wait for the APPROVED message from the terminal, receiving the approved message confirms that the terminal is ready to process transactions in semi-integrated mode.

 

ICT250 Close batch from terminal

  1. Enable stand alone mode - from Welcome screen press F2 (down arrow).  When it says switch to std-alone mode? press YES.
  2. From "Purchase" screen press  .,#* twice, then enter 99 for the Admin Code and follow instructions
  3. Enable semi integrated mode - from Purchase screen press F2 (down arrow).  When it says "switch to semi-intgr mode?" press YES.

 

ICT250 Long Setup - If Moneris has NOT setup the pinpad to the point where it works non-integrated

 

The terminal must be hooked up to your network through an ethernet cable in order for this integration to work. In some cases you may need to purchase a 5-port switch if there are no available ports nearby to connect the PINPAD too.

 

*You will need the POS admin card and Merchant ID provided by Moneris in order to configure the terminal. You will also need to know your Network Configuration (IP address, default gateway, etc.)*

 

The iCT250 goes through a different Moneris Gateway than the iPP320 and Online Store Transactions. This means Moneris will setup another Merchant ID for your club. You will now have two Merchant ID's. You will still login to Merchant Direct with the same username and password, but you will now see two accounts after you login. (Note: Moneris needs to link the two Merchant accounts together on their system in order for you to see them both)

 

Moneris should be setting up your iCT250 in standalone mode meaning you would be able to run transactions on that PINPAD. In order to configure it to work with the POS you would need to put the PINPAD in semi-integrated mode and configure the POS to communicate with the PINPAD.  

 

To Configure the terminal for the first time

  1. Connect an Ethernet Cable to the box attached to the iCT250 terminal and plug the other end of the ethernet cable into the appropriate networking device (must be same network as your POS client)
  2. Connect the iCT250 terminal to the Supplied Power Cable and then plug the power cable into a power outlet to turn the terminal on. Wait until you see the TERMINAL SETUP REQUIRED screen.
  3. Enable Semi-integrated Mode- from TERMINAL SETUP REQUIRED screen press  .,#* twice, then enter 53 for the admin code and press the Green Button.
  4. The Semi-integrated mode menu appears, scroll down to RCPTS AT ECR and press the Green Button, The REINITIALIZATION REQUIRED screen will appear. This step can only be done the very first time you are setting up the pin pad. You will not get REINITIALIZATION REQUIRED if this step had already been done previously.
  5. Confirm that you have the following information. (Doing a ipconfig /all from a command prompt on the computer that will connect to this PINPAD will give you most of what you need)
    1. Static IP address for the terminal
    2. Terminal's Mask ID (usually 255.255.255.0)
    3. Terminal's Gateway Address
    4. Port Number (use 5110)
    5. Terminal's Primary DNS Address (use 8.8.8.8)
    6. Terminal's Secondary DNS Address (get from ipconfig /all above)
  6. Press .,#* twice, enter 11and press the Green Button, the HOST SETUP menu appears.
  7. Scroll down to TEST and press Green Button then scroll down to ipgt1 and press the Green Button, the REINITIALIZATION REQUIRED screen appears (what to select here is not known yet, we only have used test system)
  8. Press .,#*  twice, enter13and press the Green Button, the ETHERNET SETUP menu will appear.
  9. Press the Green Button to select TERMINAL SETUP, select TERMINAL TYPE, select STATIC, the TERMINAL SETUP menu appears.
  10. Select TERMINAL ADDR and enter in the Static IP Address you want to assign to the terminal and press green button (Note: To key in the decimal point press 0 and then the .,#* key)
  11. Select MASK ID and enter the terminal's mask ID (usually 255.255.255.0), then press the Green Button.
  12. Select GATEWAY, enter the terminal's Gateway Address, then press the Green Button.
  13. Select PORT NUMBER and enter in5110, then press the Green Button.
  14. TERMINAL SETUP menu appears, press the Red Button once, the ETHERNET MENU appears
  15. Select DNS SETUP, select PRIM ADDRESS, enter the terminal's primary DNS Address, press the Green Button.
  16. Select SEC ADDRESS, enter the terminal's secondary DNS Address, press the Green Button.
  17. Press the Red Button once, the ETHERNET SETUP menu appears.
  18. Press the Red Button twice, the REBOOT TERMINAL message appears and the terminal reboots.
  19. When terminal gets back to REINITIALIZATION REQUIRED, press .,#* twice, enter 11 and hit the Green Button.
  20. When HOST SETUP menu appears press the Red Button once.
  21. When TCP HOST CONNECTION OK PRESS OK message appears, press the Green Button (ethernet icon should be green) If HOST CONNECTION FAILED or TCP CONNECTION FAILED appear, hit the Green Button and troubleshoot (see below).
  22. If the connection is successful the REINITIALIZATION REQUIRED screen will appear
  23. Press .,#*  twice, enter 52, hit the Green Button and then the SEMI COMM CFG menu appears
  24. Select ETHERNET, confirm that the values you entered before are showing up, hit the Red Button twice and then the REINITIALIZATION REQUIRED screen will appear.
  25. Press .,#*  twice, enter 01, hit the Green Button and then the MERCHANT ID entry screen will appear. Enter your 13-digit merchant ID, hit the Green Button.
  26. The Phone Number screen appears, just hit the Green Button to skip this.
  27. Wait while the terminal communicates with Moneris, the screen should cycle through SENDING, RECEIVING, PROCESSING
    1. If the SWIPE ADMIN CARD prompt appears, swipe your Admin Card
    2. If HOST CONNECTION FAILED appears, see troubleshooting below.
  28. Wait while the terminal logs onto Moneris Host, if the initialization and login is successful, you will see the WELCOME/BONJOUR screen
  29. To configure the integration, log in to the Point of Sale client and then click on Admin
  30. Click on the Payment Terminal button
  31. Check the box beside This register has an integrated payment terminal
  32. From the Terminal Type drop-down choose Moneris - Network and enter the terminal static IP address and the port number (5110) configured earlier
  33. Click the Test Connection button and if successful you will see successful connection popup message, click OK, click OK again to finish
  34. To test to see if the terminal is communicating with the POS, go to the sales screen and initialize a transaction (small $ amount that you can complete on your card), you should see the terminal display SWIPE OR INSERT CARD,  swipe or insert your card and follow the prompts on the terminal, wait for the APPROVED message from the terminal, receiving the approved message confirms that the terminal is ready to process transactions in semi-integrated mode.

 

To Reinitialize the terminal (usually only needs to be done under direction of Moneris when they have changed a setting on their end)

  1. Begin at the WELCOME/BONJOUR or REINITIALIZATION REQUIRED screen
  2. Press the .,#*  key twice, enter 01 as the admin code and hit the Green Button.
  3. If the SWIPE ADMIN CARD appears, swipe your admin card.
  4. If RETAIN CURRENT MERCH SETTINGS appears, select YES
  5. If MERCHANT ID appears, press the Green Button and if PHONE NUMBER appears press Green Button.
  6. Wait while the terminal communicates with the Moneris Host, you will see it cycle through SENDING, RECEIVING, PROCESSING.
  7. If SWIPE ADMIN CARD appears, swipe your admin card.
  8. If HOST CONNECTION FAILED appears, see troubleshooting below.
  9. Wait while the terminal logs onto Moneris Host.
  10. The WELCOME/BONJOUR screen will appears once the reinitialization has completed successfully.

 

To Reconfigure the network settings

  1. Press.,#*  twice, enter 13 and press the Green Button and the ETHERNET SETUP menu will appear.
  2. Press the Green Button to select TERMINAL SETUP, select TERMINAL TYPE, select STATIC and the TERMINAL SETUP menu will appear.
  3. Select TERMINAL ADDR and enter in the Static IP Address you want to assign to the terminal and press the Green Button (Note: To key in the decimal point press 0and then the .,#*  key)
  4. Select MASK ID and enter the terminal's mask ID (usually 255.255.255.0), then press the Green Button.
  5. Select GATEWAY, enter the terminal's Gateway Address and then press the Green Button.
  6. Select PORT NUMBER and enter in 5110, then press the Green Button.
  7. The TERMINAL SETUP menu appears, press the Red Button once and then the ETHERNET MENU will appear.
  8. Select DNS SETUP, select PRIM ADDRESS, enter the terminal's primary DNS Address, press the Green Button.
  9. Select SEC ADDRESS, enter the terminal's secondary DNS Address, press the Green Button.
  10. Press the Red Button once and then the ETHERNET SETUP menu will appear
  11. Press the Red Button twice to get back to Welcome screen