---
title: Moneris Desk/5000 Network Terminal Setup
description: Moneris Desk/5000 Network Terminal Setup
---

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# Moneris Desk/5000 Network Terminal Setup

[**Click Here for the Moneris Desk/5000 Reference Guide**](https://www.moneris.com/-/media/Moneris/Files/EN/Support/desk5000/D5_RefGuide_2018Oct29_EN.ashx)

 

**Moneris Software Setup**

 

To set up your terminal software quickly, simply respond to the prompts on the screen. If you need help, follow these step-by-step instructions.

1. Tap **Ok**
2. Wait while the terminal connects to Moneris to obtain your account settings.   
     - The Terminal uses dynamic IP addressing by default. If your network uses Static IP, the "We're unable to connect" message appears. 
3. The next step is to set up a high security user ID and passcode. See **Securing your Terminal **below

 

**Securing your Terminal**

 

A high security user ID and passcode are required to protect the terminal from unauthorized use. Use this user ID/passcode to access protected transactions and edit protected settings on the terminal.

Note: If this is a replacement terminal, the user ID/passcode setup prompt will not appear. Moneris will download the high security user ID/passcode you created when setting up your previous terminal.

 

1. Tap the **User ID** field, enter a user ID consisting of 1 to 4 digits, then tap** OK.**
2. Tap the **Passcode field**, enter a passcode consisting of 4 to 10 digits, then tap **OK**.  
     - You cannot use 3 or more consecutive numbers such as 1236, 65439, or 3 or more repeating numbers such as 9996, 1113 
3. Tap the **Personal Identifier** field, enter a name, then tap **OK. ** 
     - This field is optional.
     - It can be letters or numbers.
     - It could be your name or employee number, or other descriptor such as Manager or Supervisor 
4. Tap **OK** at the bottom of the screen to create your high security user ID and passcode.

 

**Connection Setup**

 

The terminal is unable to connect to Moneris and requires information about your network to establish the connection settings. If you are not sure how your network is set up, contact your network administrator.

Note: When entering IP addresses, use the terminal's keypad. To enter a period, press the key.

1. Tap the Select **IP Address Type** field and select the type of IP addressing used by your network.
2. Select **Static IP**
3. At the **Static IP** setup screen, tap each field and enter the requested IP address, then tap OK.

Note: The automatic DNS toggle (set to off) is shown for information only and cannot be changed at this screen.

1. The terminal displays: “**Please wait while your device syncs with Moneris**".

 

**Set the IP Address to Static**

Note: If the device is automatically connected to the network, use the IP address the device is already on. 

1. From the Main Menu tap **Settings**
2. Tap **Communication**
3. Tap **Communication Setup**
4. Tap **Saved Networks**
5. Tap your network
6. Tap **Advanced Settings**
7. Tap **IP Address Type** and choose **Static IP**
8. Tap **IP Address** and enter the **IP Address **for this Moneris Terminal
9. Tap **Subnet Mask** and enter the **Subnet Mask**
10. Tap **Gateway** and enter the **Gateway**
11. Tap **Primary DNS** and make sure the DNS is correct
12. Tap **Secondary DNS** and set to 0.0.0.0
13. Click **Save**

 

 

**Setting up Core Semi-Integrated on your Terminal**

1. Tap [**Settings**](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_1287/1287_001.png)
2. Tap [**Application**](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_1287/1287_002.png)
3. Tap [**Integration**](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_1287/1287_003.png)
4. Tap the [**Integration**](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_1287/1287_004.png) toggle to enable integration
5. The integration toggle becomes green and the [**Solution Type**](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_1287/1287_005.png) field appears.
6. Tap the **Solution Type **field and select [**Core Semi-Integrated**](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_1287/1287_006.png)
7. Tap the **Integration Method **and then choose** Ethernet**
8. Tap the **Listening Port** field and change the default port number to **5110**
9. Tap the **Print on terminal** toggle and disable support for printing receipts on the terminal. All receipts should print from the POS Printer. 
10. Tap **Save**
11. After you tap** Save, **the terminal returns to the** Application Settings **menu.The "[**Settings Saved**](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_1287/1287_011.png)" notification also appears.
12. The terminal returns to the [**Main Menu**](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_1287/1287_012.png)

 

**Configure Payment Terminal Integration in the POS**

1. From your Point of Sale click [**Admin**](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_1287/1287_013.png)
2. Click [**Payment Terminal**](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_1287/1287_014.png)
3. Check off "[**This register has an integrated payment terminal**](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_1287/1287_015.png)"
4. Choose [**Moneris - D/M 5000**](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_1287/1287_016.png) from the drop-down beside Terminal Type
5. Type in the [**Terminal Address**](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_1287/1287_017.png) (Static IP Address)
6. Type "5110" in the [**Terminal Port Number**](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_1287/1287_018.png)
7. Click[** Additional Settings**](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_1287/1287_019.png)
8. Type "Tee On" for the [**ECR ID**](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_1287/1287_020.png)
9. Enter [**Config Code**](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_1287/1287_022.png) "C000718SI"
10. Type in your **[Terminal ID](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_1287/1287_023.png).** This can be found by going to **Settings** \>** Communication **\> **Terminal Management **
11. Leave the **API Token **field blank
12. Leave the** API Version** blank
13. Click **Ok**
14. Click[** Test Connection**](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_1287/1287_028.png)
15. If everything is set up correctly you will get a **[Connection Successful](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_1287/1287_027.png) **message

 

**Turn off Cardholder Choice**

1. From the Main menu tap **Settings**
2. Tap **Quick Setup**
3. Tap **Receipt**
4. Tap **Cardholder Choice** and make sure its disabled

 

**Set the Time Out**

1. From the Main menu Tap **Settings**
2. Tap** Miscellaneous **
3. Tap** Idle Timeout**
4. Set the **Idle Timeout **to** 60 seconds**

 

**Reboot the Terminal**

1. Press and Hold the** \<  **& .**,#\*   ** buttons until the terminal reboots

 

**Toggle to Standalone Mode**

1. To toggle back to standalone mode, on the Main Menu swipe left to view the second screen
2. Tap **Standalone**

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