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Food Order Settings

Most of the settings for Online Food Ordering are configured in the Point of Sale. On the online side (www.teeon.com) you can turn it on or off, configure the Moneris integration for accepting online payments, set the application colours and download a QR code to include on printed or electronic materials. 

 

Navigate to Food Order Settings (Online)

  1. From your Point of Sale, click Administration
  2. Click Online Food Orders
  3. Click Settings

 

Food Order Settings (Online)

  • Online Food Ordering Enabled- Check this box off to turn on food ordering. Uncheck this setting to turn online food ordering off.
  • Restrict Online Food Ordering to Members Only- Check this box to restrict Online Food Ordering to Members Only. When unchecked, anyone can order.

 

Online Payment Setup (Online)

  • Moneris Integration Settings- Here you will fill in the required information to enable online payment with Moneris. The merchant information and restrictions appear on the receipts emailed to the purchaser. 

 

Colours and Background (Online)

The Colours and Background tab is where you can customize the way your food ordering screen looks. The changes will show up as soon as you click Save.

 

  • Application Title- This will be the text that shows up on the home screen of your food ordering app. 
  • Hide Application Title- You have the option to hide the text and only have an image show up. Check off this setting to hide the title text.
  • Change Application Title Colour- To change the title colour, click the box and select the new colour.
  • Hide Application Title Glow- The title will have a glow. To hide the glow check off this box.
  • Change Header/Footer/Button Colour- To change the colour of the header (top bar) and footer (bottom bar) click the colour box and select the new colour. 
  • Reset Colours to Default- To reset the colours to the default colours click this button. 
  • Upload Image- You can select an image to be displayed on the home page of the online food ordering application. Due to the variances between mobile phones, please select an image that is1920 x 1080 pixels in size. this will ensure that the image will size appropriately, including for either portrait or landscape viewing. The sample photo (on the right) demonstrates what will be seen by golfers using the app in portrait mode. Image formats are JPEG & PNG.

 

Website Plug-Ins (Online)

This is the link you need for your customers to access your Food Ordering application. You can create a button on your website that says "Order Now" or "Online Food Ordering" and then direct that button at this link. It is best to have it open in a new tab so when the customer is done purchasing they will be directed back to your website.

  • Copy Link- To copy the link click the Copy Link button or highlight the text and use CTRL + C on your keyboard. 

 

QR Code (Online)

A QR Code (Quick Response Code) is a 2D barcode that can be scanned using a smartphone. You can choose to include a QR code on advertisements or signage around the course that your customers can scan (They will need to make sure they have a QR code scanner downloaded on their phone).

 

When your customer scans this QR code, your food ordering app will open on their phone in a web browser. 

 

We've given you a few image sizes to use so you can use the one that works best for you.

 

  • Simply click the image size you'd like and your computer will download that file automatically.
  • Once you have configured your settings online, click Save

 

Navigate to Food Order Settings (Point of Sale)

  1. From your Point of Sale, click Admin
  2. Click Food Order Setup
  3. Click Settings         

 

Food Order Settings (Point of Sale)

  • Generate order numbers for food sales in the POS- This setting allows you to generate order numbers for food sales in the POS. Anytime a transaction is done through sales, a food order number will be generated.

  • Allow orders from off-course locations- Check off this setting if you are allowing orders from off-course locations.

  • Allow orders from on-course locations- Check off this setting if you are allowing orders from on-course locations.

  • Allow orders to be delivered on the course- Check off this setting if you are going to be delivering orders on the course. 

  • Assign staff doing delivery when completing an order- If you are having staff doing delivery, check this setting off and you will be prompted to enter their quick ID # when the order is complete.

  • Print online orders to the kitchen from this computer- Check this setting off on the computer that will be printing the orders. This should only be checked off on one computer.                

  • Print online orders as soon as they are received - Check this setting if you want the orders to print to the kitchen as soon as they are received. If not checked staff will need to open the Food Orders screen to confirm order then the order will print.

  • Mark orders as overtime after _____ minutes- Orders can be marked as overtime after a certain number of minutes. Enter the number of minutes you consider to be overtime and once an order is marked as overtime a text will be sent to the manager. 

  • Allow Online Payment- Setting to allow Online Payment

  • Allow Pay on Delivery- Setting to allow your customers to Pay on Delivery. If you are allowing pay on delivery, when the customer goes to pay, the order can be accessed from the sales screen by clicking More Functions and then Online Food Sales. 

  • Allow on account purchases for online orders- Setting to all your customers to charge orders to their accounts.

  • Print order details on kitchen printout - When checked all information will be printed on the Kitchen printout, not just the food item(s) 

  • Contact location when offline- Type in the contact location when food ordering is turned off

  • Contact phone when offline - Type in the contact phone number when food ordering is turned off

  • Staff members to notify (New Orders)- Select the staff members who will be notified when a new order comes in. You can select multiple staff members. They must have their cell phone numbers on their staff profile. You will be notified by text message. 

  • Staff members to notify (Ready for Pickup)- Select the staff member(s) who will be notified when a new order is ready for pickup. They must have their cell phone numbers on their staff profile. You will be notified by text message. 

  • Staff members to notify (Manager/overdue orders)- Select the staff member(s) who will be notified when an order is overdue. They must have their cell phone numbers on their staff profile. You will be notified by text message. 

  1. Once you have configured your settings, click Save Settings