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Enable Credit Card Capture for Pro Shop Bookings

Turn on Credit Card Capture for Pro Shop Bookings

 

Note: In order to use the Credit Card Capture functionality, you must have Moneris and the Moneris Vault Functionality enabled. Captured credit cards can be charged up to 7 days after the tee time. Can be used for no-shows or late cancellations. 

  1. From your Tee On account online, go to Administration
  2. Select Online Pricing
  3. Click Pricing Setup
  4. Click the Settings drop-down
  5. Click Settings
  6. Select the Credit Card Capture Settings drop-down
  7. Check the box beside Pro Shop Credit Card Capture
  8. Public Credit Card Capture - Choose how you want to capture the credit card for Public bookings. There are a few options:
    • Do Not Capture: Never capture the Credit Card for bookings made by the Public through the Pro Shop
    • Use Item Setting - Optional: This will capture the credit card based on the setup of each individual pricing item. They will have the option to skip the capture. 
    • Use Item Setting - Forced: This setting will capture the credit card based on the setup of each individual pricing item, and force your staff to take the Credit Card if required. 
    • Always - Optional: This setting will prompt for capturing the credit card every time, but the capture can be skipped. 
    • Always - Forced: This setting will prompt for capturing the credit card every time and the capture can not be skipped.
    • Capture for League Bookings: Checking this box will allow you to capture credit cards for league bookings
    • Capture for Regular Tournament Bookings: Checking this box will allow you to capture credit cards for regular tournament bookings.
  9. Make a tee time booking. When you are ready to save the booking you will notice a black credit card icon beside the Save button. (This icon will turn white once the credit card has been captured.)
  10. The Credit Card Capture box will show up. Enter the Card Number, Expiry Date and Security Code of the credit card.
  11. If the customer wishes to save this credit card for bookings going forward, you can check the box beside Keep on File.
  12. Click Save
  13. If you wish to skip capturing the Credit Card, click Skip Credit Card Capture.
  14. Click Save to save the changes

 

Configuring the No Show/ Cancellation Fees

 

No show fees and late cancellation fees can only be charged to bookings that have credit card information on file.

  1. Select the No Show / Cancellation Fees drop-down

No show Fees

  1. If you are charging a No Show Fee, check off the box beside No show Fees
  2. There are 3 ways you can charge a No show fee. You can charge the full Pre-Tax Amount, Percentage of Pre-Tax Total & Fixed Amount per Player. Select the fees you wish to have show up when charging No shows.
  3. If you want to include the cart fees check the box beside Include Cart
  4. Click Save. You will get a message that the fee settings have been saved successfully. 

Cancellation Fees

  1. If you are charging a Cancellation Fee, check off the box beside Cancellation Fees
  2. There are 3 ways you can charge a Cancellation fee. You can charge the full Pre-Tax Amount, Percentage of Pre-Tax Total & Fixed Amount per Player. Select the fees you wish to have show up when charging Cancellation Fees.
  3. If you want to include the cart fees check the box beside Include Cart
  4. Click Save. You will get a message that the fee settings have been saved successfully.

 

Add your Disclaimer/Refund Policy

 

Include your refund policy & cancellation/No Show Policy into the box provided. When your customers are making the tee time booking, they will check off a box that they agree to these terms and conditions. 

  1. From your Tee On account online, click Administration
  2. Click Online Pricing
  3. Click Online Payment Setup
  4. Enter your text into the Disclaimer box.
  5. If you want to receive booking payment notification emails when golfers book, check the box. 
  6. Click Save

 

Processing the Cancellation/No Show Fee

  1. Select the tee time you want to process the No Show/Cancellation Fee for. 
  2. Click Extra Fees
  3. Select No Show to process a No Show Fee
  4. Select Cancellation to process a Cancellation Fee
  5. Select the golfer(s) you want to charge
  6. Choose how you want to charge them. Full Amount, % of Total or Fixed Amount. (Only the options you had checked off in the previous step will show)
  7. Click Take Payment to take the payment.
  8. A note will be added to the booking that tells you which players were charged (Amount and time included)
  9. The transaction will show on your Point of Sale under Transaction Viewer
  10. The transaction will also show up on the online side of Tee On under Online Transactions
  11. The golfer will get two receipts emailed to them. 1 from the POS and 1 from Moneris.