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Custom Loyalty Points

Items will have a default point value assigned based on what the default loyalty points to. In some instances, you may wish to customize the points associated with a particular item or all of the items in a department. 

 

Custom Points for an Item

  1. Click Admin
  2. Click Items and Departments
  3. Select the department with the item being edited.
  4. Select the item you wish to edit.
  5. Click Next 3 times (4 times for membership item) Go to the Other Tab for the item. 
  6. Check Set Custom Point Values
  7. Type in the Point Value
  8. Click Save

 

Custom Points for a Department

  1. Click Admin
  2. Click Items and Departments
  3. Click Edit Department
  4. Select the department you want to edit.
  5. Check the box for Default Custom Loyalty Points
  6. Type in the default point value for the department.
  7. Click Update Items with Defaults
  8. Check off Custom Loyalty Points
  9. Click Ok
  10. Click Yes for the warning that this will replace existing Custom Loyalty Point settings. 
  11. Click Ok
  12. Click Save

 

Frequently Asked Questions

 

I have customers who already have points in my previous system that I would like to transfer over, how do I do this?

 

To add loyalty points to customer's balance you will need to sell them an item with the point value you wish to transfer. If you create an item called "Loyalty Point Transfer", set the retail price to 0 and set the custom point value to the amount you want to adjust the golfers loyalty balance by. You could also set the custom point value to 1 or perhaps 10, and sell the customer several of the Loyalty Transfer to add up to their current balance - this would prevent you from having to adjust the sales item for each customer. 

 

How do I remove points that a golfer should not have received?

 

To remove loyalty points or adjust a golfer's balance you will need to sell them an item with a negative point value. If you create an item called "Loyalty Point Adjustment", set the retail price to 0 and set the custom point value to the amount you want to adjust the golfers loyalty balance by. 

 

How do I type in a 'negative' for the custom point value?

 

To type in a negative value, use the dash or hyphen symbol found beside the zero at the top of your keyboard.