---
title: Creating Game and Multipacks
description: Creating Game and Multipacks
---

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# Creating Game and Multipacks

**Create the Redemption Item**

1. Click **Admin**
2. Click **[Items and Departments](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_183/ItemsAndDepartments.png)**
3. Select the department or sub-department the item is being added to.
4. Click **[Add Item](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_183/AddItemGamePack.png)**
5. Type a [**Name** ](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_183/RedemptionName.png)for the Item. Press Tab three times to copy the name to **Button Text**, **Receipt Description **and **Label Text**. 
6. Set the **[Accounting Reference](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_183/RedemptionAccountingRef.png)**
7. Set the **[Tax](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_183/RedemptionTax.png)**
8. Select the Item Type to **[Non-Inventory Item (green fee, power cart rental)](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_183/RedemptionItemType.png)**
9. Click **[Next](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_183/RedemptionNext.png)**
10. Type in the **[Retail Price](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_183/RedemptionRetailPrice.png)**
11. Click **[Next](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_183/RedemptionPriceNext.png)**
12. Set Receipt Settings
13. Click **[Save](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_183/RedemptionSave.png)**

 

**Create the Issuing Item**

1. Click **Admin**
2. Click** [Items and Departments](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_183/ItemsAndDepartments.png)**
3. Select the department or sub-department the item is being added to.
4. Click **[Add Item](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_183/AddItemGamePack.png)**
5. Type a **[Name ](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_183/GamePackName.png)**for the Item. Press Tab three times to copy the name to **Button Text**, **Receipt Description **and **Label Text**. 
6. Set the **[Accounting Reference](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_183/GamePackAccountingRef.png)**
7. Set the **[Tax](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_183/GamePackTax.png)**
8. Select the Item Type to **[Non-Inventory Item (green fee, power cart rental)](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_183/GamePackNonInventory.png)**
9. Click **[Next](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_183/GamePackNext.png)**
10. Type in the **[Retail Price](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_183/GamePackRetailPrice.png)**
11. Click **[Next](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_183/GamePackPriceNext.png)**
12. Set Receipt Settings
13. Click** [Save](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_183/GamePackSave.png)**

 

**Create the Ticket**

1. Click **Admin**
2. Click** [Ticket Setup](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_183/TicketSetupButton.png)**
3. Click **[Add New Ticket](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_183/AddNewTicket.png)**
4. Type in a **Description**
5. Configure the Print Format of the Ticket.
6. Click **Variables** and **[Item SKU](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_183/TicketVariables.png)**
7. Select the Redemption Item
8. Highlight the SKU on the ticket and click **[Style](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_183/VariableStyle.png)**
9. Click **Barcode**

Note: If you are using a plastic card click **Set Print Style** and set to **Print Nothing**

 

**Attach the Ticket to the Issuing Item**

1. Click **Admin**
2. Click** [Items and Departments](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_183/ItemsAndDepartments.png)**
3. Select the department or sub-department the item is being added to.
4. Click on the Issuing Item.
5. Click **[Next](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_183/GamePackNext.png)** twice 
6. Click **[Add/Remove Tickets](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_183/GamePackAddRemoveTickets.png)**
7. Highlight the Ticket.
8. Click** [Add](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_183/GamePackAdd.png)**
9. Set the number of redemption items the ticket is worth. Double click on the number in the **[Quantity](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_183/GamePackQuantity.png)** column and set it to the appropriate amount and then press the tab button on your keyboard to change the Qty.  
10. Click on the item so the quantity is highlighted in blue.
11. Click **[Ok](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_183/GamePackClickOk.png)**
12. If your ticket has an expiration date, click **[Expiration Interval](https://www.tee-on.com/images/uploadedImages/LearningZoneImages/Page_183/ExpirationInterval.png)**
13. Select the date or interval after which you want it to expire.
14. Click **Ok**
15. Click **Save**

- [New Features & Enhancements](https://academy.teeon.com/en-ca/academy-standalone/new-features-enhancements?hsLang=en-ca#main-content)

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- [Troubleshooting](https://academy.teeon.com/en-ca/academy-standalone/troubleshooting?hsLang=en-ca#main-content)

    - [Tee Sheet Troubleshooting](https://academy.teeon.com/en-ca/academy-standalone/troubleshooting?hsLang=en-ca#tee-sheet-troubleshooting)
    - [Point of Sale Troubleshooting](https://academy.teeon.com/en-ca/academy-standalone/troubleshooting?hsLang=en-ca#point-of-sale-troubleshooting)
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- [Initial Setup](https://academy.teeon.com/en-ca/academy-standalone/initial-setup?hsLang=en-ca#main-content)

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    - [Using the Tee Sheet](https://academy.teeon.com/en-ca/academy-standalone/tee-sheet?hsLang=en-ca#using-the-tee-sheet)
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    - [Email Setup](https://academy.teeon.com/en-ca/academy-standalone/tee-sheet?hsLang=en-ca#email-setup)
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- [Point of Sale](https://academy.teeon.com/en-ca/academy-standalone/point-of-sale?hsLang=en-ca#main-content)

    - [Using the Point of Sale](https://academy.teeon.com/en-ca/academy-standalone/point-of-sale?hsLang=en-ca#using-the-point-of-sale)
    - [Accounting and Reconciliation](https://academy.teeon.com/en-ca/academy-standalone/point-of-sale?hsLang=en-ca#accounting-and-reconciliation)
    - [Customers](https://academy.teeon.com/en-ca/academy-standalone/point-of-sale?hsLang=en-ca#customers)
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    - [Inventory Administration](https://academy.teeon.com/en-ca/academy-standalone/point-of-sale?hsLang=en-ca#inventory-administration)
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    - [Online Store Page Setup](https://academy.teeon.com/en-ca/academy-standalone/online-store?hsLang=en-ca#online-store-page-setup)
    - [Item Setup](https://academy.teeon.com/en-ca/academy-standalone/online-store?hsLang=en-ca#item-setup)
    - [Online Gift Certificate Setup](https://academy.teeon.com/en-ca/academy-standalone/online-store?hsLang=en-ca#online-gift-certificate-setup)
    - [Online Membership Item Setup](https://academy.teeon.com/en-ca/academy-standalone/online-store?hsLang=en-ca#online-membership-item-setup)
    - [Online League Item Setup](https://academy.teeon.com/en-ca/academy-standalone/online-store?hsLang=en-ca#online-league-item-setup)
    - [Online Ticket Setup](https://academy.teeon.com/en-ca/academy-standalone/online-store?hsLang=en-ca#online-ticket-setup)
    - [Package Setup](https://academy.teeon.com/en-ca/academy-standalone/online-store?hsLang=en-ca#package-setup)
    - [Online Transactions](https://academy.teeon.com/en-ca/academy-standalone/online-store?hsLang=en-ca#online-transactions)
    - [Membership/League Sales](https://academy.teeon.com/en-ca/academy-standalone/online-store?hsLang=en-ca#membership-league-sales)
    - [Payment Setup](https://academy.teeon.com/en-ca/academy-standalone/online-store?hsLang=en-ca#payment-setup)
- [Online Beverage Cart](https://academy.teeon.com/en-ca/academy-standalone/online-beverage-cart?hsLang=en-ca#main-content)

    - [Getting Started](https://academy.teeon.com/en-ca/academy-standalone/online-beverage-cart?hsLang=en-ca#getting-started)
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    - [Online Beverage Cart Settings](https://academy.teeon.com/en-ca/academy-standalone/online-beverage-cart?hsLang=en-ca#online-beverage-cart-settings)
    - [Order History](https://academy.teeon.com/en-ca/academy-standalone/online-beverage-cart?hsLang=en-ca#order-history)
- [Online Payments](https://academy.teeon.com/en-ca/academy-standalone/online-payments?hsLang=en-ca#main-content)

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- [Online Food Ordering](https://academy.teeon.com/en-ca/academy-standalone/online-food-ordering?hsLang=en-ca#main-content)

    - [Getting Started](https://academy.teeon.com/en-ca/academy-standalone/online-food-ordering?hsLang=en-ca#getting-started)
    - [Online Food Ordering Settings](https://academy.teeon.com/en-ca/academy-standalone/online-food-ordering?hsLang=en-ca#online-food-ordering-settings)
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