The BBPOS WisePOS E is a countertop reader for Stripe Terminal apps. The Stripe Terminal connects to the reader over the internet or LAN.
1. Power up the Device
- When you first receive the device, install the battery. With the back of the device facing you, lift up from the indentation at the bottom left corner to detach the back cover. Insert the battery by sliding it into the exposed slot with the gold connectors at the top aligned. After the battery is in place, charge the reader by using an outlet or the optional ethernet dock. Connect the reader to power by plugging the provided cable into the port with the lightning bolt symbol.
- After the reader is fully charged, hold down the power button on the right hand side until the screen turns on. After the device powers on, press the power button to sleep or wake the device. To fully power off the device, hold down the power button until the power off option is shown on the screen, then select it. With a full charge, you can expect the battery to last about eight hours.
2. Open Settings
- To open the settings menu, swipe right from the left edge of the reader screen to reveal a Settings button. Tap the Settings button and enter the admin PIN 07139. From here, you can update your WiFi settings or generate a pairing code for device registration. Battery status is displayed at the top right of this screen. To close the settings menu, click the back arrow in the top left corner.
3. Connect to the Internet
- For Wireless: To connect to WiFi or switch networks, go to settings, then select WiFi settings to choose the network and connect. Attempting to join a new network disconnects the reader from any existing wireless connection. Learn more about our network requirements and how to configure advanced network settings for supported WiFi networks.
- For Wired: Ethernet connectivity requires the use of an optional dock, which provides wired Ethernet connectivity and keeps your smart reader fully charged using the included charging cable. You can purchase the dock separately through the Stripe Dashboard. To set up the dock, connect the ethernet cable from your dock to your router. Connect the dock to power, and when both cables are connected, insert the reader into the dock. To confirm that the reader is properly docked, verify the reader is charging and the Ethernet icon is visible in the status bar.
Charging icon
Ethernet icon
4. Pair Stripe Reader
- Open settings on your reader, enter admin pin 07139 and generate pairing code. Next go to TeeOn and open settings -> payments -> card readers -> new card reader. Label the reader with whatever name makes sense (Proshop 1, Proshop 2, Kitchen, etc) and under "registration code" type in the pairing code given to you by the reader. Add register group for whichever register is linked to the reader (Proshop, Kitchen, etc) and press "create."